QuillTrack

Select the modules each of your users need individually inside one product working as a suite for your team. No longer does your staff need to learn multiple systems.

Modules that only your team need.

Our suite of modules are focused on each of the NEEDED areas for service firms and businesses.

Platform Foundation

Quilliam - The AI Layer

The connective tissue every module needs but none of them owns. Collaboration puts the conversation next to the work — killing the "check email, check Slack, check Drive" tax. Cross-cutting objects are built once and reused everywhere so tags, notifications, imports, and integrations behave identically no matter which module you\'re standing in.

An in-tool assistant that already knows your product, your data, and your job. Where competitors bolt a chatbot onto a search bar, Quilliam is grounded in data corpora: the seeded product knowledge base, the customer\'s own tenant data, and the workflow context of wherever the user is standing in the app. Ask "who owns this project?" or "what did we tell ACME Co. about the Q3 rollout?" and Quilliam answers from real records, not a hallucination.

Core Delivery

CRM Engine

Workforce

Admin & Config

The billable spine — what your firm sells, ships, and gets paid for. Every project, task, quote, and ticket lives here under a single immutable audit trail so nothing falls through the cracks and every state change is defensible.


Who you sell to and who you talk to. The account graph every delivery record joins on — one Customer, many Contacts, an Account Owner accountable for the relationship, and no more spreadsheet-of-the-week.


Who does the work, what they\'re allowed to see, and what hat they wear on each engagement. A discrete verb-key permission engine (most-permissive-wins) means Workers, Users, Roles, and Team Roles compose cleanly instead of colliding.


Tenant self-service — feature toggles, curated picklists, seeded templates on signup, one-click backup and restore. Admins run their own house without opening a support ticket, and QuillStudio scales because it isn\'t the bottleneck.


Engineered core capabilities with modules only your team needs.

COLLABORATION: Comments, Attachment, Files

We stripped the ninety percent of unused enterprise bloat and built the essential engines into a single terminal workspace.

Customer, Contact, Leads, Account Ownership

Projects, Tasks, Sub-Tasks, Quote, Tickets, Activity

Picklists, System Catalog, Backup/Restores, Tenant Settings

Worker, User & Roles, Team Roles

Time & Effort

Billing & Revenue

Reporting & Insight

Customer Portal

The bridge between work performed and revenue earned — where utilization, burn rate, and margin are actually measured. Time entries roll up into timesheets and reconcile against effort estimates so surprises show up in a report, not in a QBR.


Turn delivered work into invoices, and turn tenants into a subscription revenue stream we can price, tier, and override per account. Plans and billing overrides give sales real leverage without engineering-blocked exceptions.


Named, saved answers to the questions leaders ask every Monday — pipeline health, project burn, ticket aging — with no BI license required. Metric definitions live in the platform so every dashboard cites the same math.


Your customer sees their tickets, their projects, and their documents — nothing else. Self-service ticket submission drops the phone-and-email tax on your delivery team, and per-tenant branding lets each firm present QuillTrack as their own front door.


Invoice, Line Items, Payments, Tenant Subscriptions, Plans, Billing Overrides

Time Entry, Timesheets, Paystub

Portal Sessions, Ticket Submission, Project Visibility, Portal Branding, Shared Views

Landed Views, Dashboards, Reporting, Metric Definitions

CROSS-CUTTING OBJECTS: Tags, Notifications, Audit Log, Error Log, Integration Connections, Import/Export Jobs, Webhooks

PILLARS: User Guides, Product Knowledge, Your Transactional Data, Your Uploaded Knowledge, Context Awareness

OPERATIONAL TELEMETRY

Zero swivel-chair tax

90%

license cost reduction

0

context switches

1

unified interface